Privacy Policy

Last updated: April 28, 2025

1. Introduction

At roamember, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Service, and information from third-party sources.

Information You Provide:

• Account information (name, email address, password)
• Profile information (profile picture, biographical information)
• Travel information (trip details, bookings, itineraries)
• Communications (messages, feedback, support requests)
• Payment information (processed by our third-party payment processors)

Information We Collect Automatically:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on the Service)
• Location information (with your consent)
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience on the Service
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• In connection with a merger, sale, or acquisition of all or a portion of our company
• When we believe it is necessary to protect the rights, property, or safety of roamember, our users, or others

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent
• Objecting to or restricting certain processing of your information
• Requesting portability of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

We may transfer your information to countries other than the one in which you live. We deploy appropriate safeguards to protect your information when transferred internationally.

8. Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service prior to the change becoming effective.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].